Effective Date: August 30th, 2024
1. Introduction
Welcome to Tristate Prime Limo (“we”, “our”, “us”). These Terms and Conditions govern your use of our services and website https://www.tristateprimelimo.com (the “Site”). By booking a service with us or using Tristate Prime Limo, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our services or Site.
2. Booking and Payment
• Reservation: All bookings must be made in advance. You can book our services through Tristate Prime Limo, by phone, or via email. Bookings are considered confirmed only when you receive a confirmation from us.
• Payment: Full payment or a deposit is required to secure your reservation. Accepted payment methods include credit cards. Payments are processed through secure payment gateways.
• Cancellation Policy: Cancellations made 12 hours before the scheduled service are eligible for a refund. Cancellations made less than 12 hours before the service are non-refundable.
3. Services Provided
• Scope of Service: We provide luxury transportation services as detailed in your booking confirmation. This includes point to point service, hourly/as directed, airport transfers, event transportation, etc.
• Service Limitations: We are not responsible for delays or cancellations due to circumstances beyond our control, such as weather conditions, traffic congestion, or road closures.
4. Customer Responsibilities
• Punctuality: You are responsible for being at the designated pick-up location on time. Late arrivals may result in additional charges or forfeiture of the service.
• Behavior: You must conduct yourself in a respectful manner during the service. We reserve the right to refuse service if your behavior is disruptive, abusive, or illegal.
• Property: You are responsible for any damage to the vehicle caused by you or your party. Additional charges may apply for cleaning or repairs.
5. Limitation of Liability
• Damage and Loss: We are not liable for any personal injury, property damage, or loss incurred during the service, except as required by law.
• Force Majeure: We are not responsible for any failure to perform our obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, or acts of terrorism.
6. Privacy Policy
Your use of our services and Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. You can review our Privacy Policy https://www.tristateprimelimo.com/privacy-policy.
7. Amendments
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on Tristate Prime Limo. Your continued use of our services or Site after changes have been made constitutes your acceptance of the revised terms.
8. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Tristate Prime Limo
(929) 833-1173
admin@tristateprimelimo.com
450 Wayne St, Jersey City, NJ 07306
9. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
